Terms & Conditions

Effective Date: 18th May 2018

Welcome to Tech Mitraa!

These Terms and Conditions (“Terms”) govern your use of our website https://techmitraa.com and our services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Definitions

• “Tech Mitraa,” “we,” “us,” or “our” refers to Tech Mitraa, located in Ahmedabad, Gujarat, India.
• “User,” “you,” or “your” refers to any person or entity using our website or services.
• “Services” refer to IT services, software development, web development, UI/UX design, artificial intelligence (AI), and machine learning (ML) services provided by Tech Mitraa.

2. Use of Our Services

2.1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

2.2. Account Registration

To access certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.

2.3. Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt the integrity or performance of our services
• Attempt to gain unauthorized access to our systems or networks
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use our services to transmit any harmful, offensive, or unlawful content

3. Intellectual Property

3.1. Ownership

All content, trademarks, logos, and intellectual property related to our services are the property of Tech Mitraa or its licensors. You agree not to reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

3.2. User Content

By submitting any content to our website or services, you grant Tech Mitraa a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for the purposes of providing and promoting our services. You represent and warrant that you have the necessary rights to grant this license.

4. Payment Terms

4.1. Fees

You agree to pay all fees and charges for the services you purchase from Tech Mitraa in accordance with the pricing and payment terms presented to you at the time of purchase.

4.2. Payment Methods

We accept various payment methods as indicated on our website. You authorize us to charge your chosen payment method for the total amount of your purchase, including any applicable taxes and fees.

4.3. Refunds

All sales are final. Refunds will be provided only as specified in our refund policy or as required by applicable law.

5. Confidentiality

5.1. Confidential Information

Both parties agree to keep confidential any proprietary or confidential information disclosed during the provision of services. Confidential information does not include information that is publicly available, already known to the recipient, independently developed, or rightfully obtained from third parties.

5.2. Non-Disclosure

Neither party will disclose the other party’s confidential information to any third party without prior written consent, except as required by law or necessary to perform the services.

6. Disclaimers and Limitation of Liability

6.1. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis. Tech Mitraa makes no warranties, express or implied, regarding the availability, reliability, or accuracy of our services. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

6.2. Limitation of Liability

To the maximum extent permitted by law, Tech Mitraa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your transmissions or data
• Any conduct or content of any third party on our services
• Any other matter related to our services

7. Indemnification

You agree to indemnify, defend, and hold harmless Tech Mitraa, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

8. Governing Law and Dispute Resolution

8.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

8.2. Dispute Resolution

Any disputes arising out of or in connection with these Terms or our services shall be resolved through negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in Ahmedabad, Gujarat, India. If the dispute is not resolved through mediation, it shall be finally resolved by arbitration in Ahmedabad, Gujarat, India, in accordance with the Indian Arbitration and Conciliation Act, 1996.

9. Termination

9.1. Termination by You

You may terminate your account and discontinue your use of our services at any time by contacting us at email.

9.2. Termination by Us

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, if you violate these Terms or engage in any conduct that we deem harmful or inappropriate.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Terms on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at hr@techmitraa.com

Thank you for choosing Tech Mitraa. We look forward to serving you.